Right of withdrawal

You can choose to withdraw from your order for any reason within this timeframe - even if you simply changed your mind.

This “cooling off” period expires 14 days after the day you received your goods. However, if this period expires on a non-working day, your deadline is extended till the next working day.

To exercise your right of withdrawal, you must unequivocally inform us of your decision to withdraw from the purchase. You can do this, for example, by adding a written statement to the goods that you are returning by post, or by sending a fax or e-mail. It is not enough to just send the goods back. 

We will give you a refund within 14 days from receipt of your withdrawal notification, but we can delay refunding you if we have not received the goods back or evidence that you have sent them back. This refund must include any shipping charges you paid when you made your purchase.